Vivint reducing technician training time by 50% with DPS

Vivint, a leading smart home technology provider, offers home security, energy management, home automation, and high-speed Internet solutions to more than 850,000 customers in the United States, Canada, New Zealand, and Puerto Rico. A rapidly growing company, Vivint relies on 750 field service professionals to help sell products and install them in customers’ homes. When it became evident that outmoded, print-based training was increasing the time required for field technicians to get and stay up to speed on the company’s solutions, Vivint looked for a new solution. The company turned to Adobe Digital Publishing Suite (DPS) to create an interactive (Read more...)